BPO Services
7Hills BPO offers customized business data and voice processing services that meet and exceed international standards in terms of quality and timely execution. The organization has experience and infrastructure for processing large volumes of data required.
Our various BPO / IT enabled services include the following:
BPO Areas - Functional solutions
Customer service
Contact Centers for Sales, Service & Helpdesk, Customer Service for Telecom, Manufacturing, Distribution, Financial & Service industries
Finance & Accounting
Accounts Payable, Accounts Receivable, Collections & Credit Management, Billing & Invoicing, Fixed Assets, Intercompany, General Ledger, Finance Planning & Analysis
HR Outsourcing
Recruitment & Staffing Support, Workforce Deployment, HR Administration, Benefits Administration, HR Helpdesk
Knowledge Services
Credit Analysis, Industry & Company Analysis, Financial Planning & Accounting, Presentation Support, Analytics
Order Management
Quoting, Order Entry, Order Management, Expediting / Substitution, Contract Renewals & Management, Customer Support, Logistics Support, Returns Management
Procurement
e-Business Solutions, Tactical Procurement, Strategic Procurement, Compliance & Performance Management, Spend Analytics
7Hills BPO - Industry Specific solutions
Transportation & Services
Customer Booking, Documentation (Bill of Lading, Delivery Order, Arrival Notices), Tariff filing, Contract maintenance, Claims Handling, Hazardous cargo approvals, Business system support/ helpdesk, Revenue Accounting, Reservation Services, Lost Baggage Handling, Customized procurement, Direct Marketing and Analytics.
Hi Tech & Discrete Manufacturing
Quoting & Demand Fulfillment , Material Planning & Sourcing, Master Data Management, Product Data Management, Mid Office Support, Customer Operations, Supply Chain & Logistics Support, Returns and Warranty Management
Insurance
Assurance, Life & Pensions, General, Property & Casualty, Life & Health, Revenue cycle management, Underwriting, Billing, Denial management, Claims adjudication, Customer service
Healthcare & Life Sciences
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Scheduling, Registration, Charge capture & coding, Billing, Follow up, Customer service operations,
Enrolment, Policy maintenance, Claims administration, Customer service, Collections
Automotive and Aerospace
Finance and Accounting, Analytics (FP&A), Expense Management Retail Services (Auto Finance, Aftermarket sales), Services (Warranty Management, After Sales Service), Indirect procurement (T&E, Spend Analysis), Order Management (Quote to Cash), HR services and CRM.
Retail & CPG
Store Solutions, Master Data Management, Supply Chain Solutions , Content Management, Analytics & Knowledge Solutions
Communication Service Providers
Service Assurance, Service / Order Fulfillment, Billing & Revenue Assurance, Data Cleansing & Validation, Content Development & Review.