Introduction

Software Enabled Services are services provided by 7Hills that enable the customer to leverage their eBizNET-SC software platform to improve operations performance and enhance revenue flow. With SES, customers can outsource IT activities and non-core business processes. SES is useful where in-house resources or skill sets are limited, unavailable or more expensive. For a small monthly fee or transaction fee, the 7Hills resources can supplement the customer’s staff to perform value-added tasks such as:

• Monitor velocity storage schemes and identify opportunities to re-warehouse
• Perform Cost and Billing analyses
• Remote Billing, Invoicing and Customer Support
• Maintain SKU and Location databases
• Analyze warehouse performance and identify issues
• Monitor and maintain system and network performance

Without an option like SES, most customers fail to fully use functionality in their supply chain solutions that will improve performance, reduce costs or generate revenue. With SES, 7Hills resources can help customers extend the use of the software suite.

Global Expertise to Deploy & Support Supply Chain Solutions

7Hills has built a reputation for excellence in the implementation of our own eBizNET solution as well as with several outstanding best-of-breed ERP and SCE software packages. Listed below are a few of the leading Supply Chain Execution packages that 7Hills has implemented around the world including after care customer support.

NetSuite

NetSuite enables companies to manage all key business operations in a single system, which includes accounting/Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Ecommerce. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. In fact, when paired with the 7Hills eBizNET Supply Chain Execution Suite, this combination offers the most comprehensive on-demand supply chain solution on the market that provides supply chain management, execution, and planning capabilities. NetSuite's patent-pending "real-time dashboard" technology provides ubiquitous capabilities across the entire suite in easy-to-use views for role-specific business information that is always up-to-date. 7Hills is a preferred systems integration partner with NetSuite, with consultants available to support NetSuite ERP and CRM implementations. 7Hills’ service offerings include training, data conversion, system integration, configuration and on-site / off-site support.

NetSuite is a Trademark of NetSuite, Inc.

Systems Integration

7Hills leverages its years of experience and technical expertise in integrating supply chain execution systems with many ERP applications like SAP, QAD, Baan, Oracle e-Business Suite and other legacy systems. This uniquely positions 7Hills as an accomplished systems integrator in projects involving multiple technologies, across applications and platforms, and addressing diverse supply chain needs. 

Consultancy

As an experienced consultant in warehousing and distribution, 7Hills delivers the highest quality services. 7Hills consultants bring years of rich global experience in consultation, integration and implementation of supply chain solutions coupled with extensive domain expertise in SCE. 7Hills will perform an operations evaluation followed by recommendations for reengineering specific areas of the operation for greater efficiency both now and in the future. We will then work with your systems operations group to develop new processes and procedures to achieve a “best fit” environment for maximum ROA.

As a Supply Chain Execution solutions provider, we understand supply chain RFID problems and can help you identify and resolve all major RFID issues, right from streamlining the equipment selection, installation and deployment of RFID solutions, until you achieve EPC Global compliance. 

Our methodology minimizes risk, keeps the RFID life cycle investment costs to the minimum and delivers a solution that you can depend upon for RFID compliance, performance and reliability. To know more about our RFID Services, visit the RFID Center. 

Offshore Development

As the customer base for any service increases, it makes perfect business sense to outsource specific requirements, a process that helps save time and cost in addition to defining and maintaining quality standards. We term this “ Letting Your Best and Brightest Work on Your Latest and Greatest." 

At 7Hills, we have a track record for delivering “transparent outsourcing." We assign geographically based, local personnel to manage the customers' specifications and expectations. These geographically based managers are the interface between the customer and our offshore development team. All programmed code is delivered, first, to the project manager. They test the product code for accuracy before it is ultimately provided to the end customer. 

In addition, we utilize the eXP methodology of programming whereby specification and resulting product are stair stepped, so that in the end, you get the product you expected. There is no waiting till Go Live to find out the product doesn't meet your expectations. The results of this proven approach include:

• Reduced development costs
• High quality, reliable output
• Reduced life-cycle of product development
• Faster time-to-market
• Optimal use of internal staff

As we do for our customers, 7Hills can deploy a dedicated offshore development team for you, complemented by onsite services when required. Our domain knowledge, a mature process and our competitiveness, backed by our state-of-the-art Global Development & Support Center in India and alliances with technology partners like Oracle Corp., will ensure you derive more value at every step of the way.

7x24 Global Support Center

Today, our Global Support Center in Hyderabad, India, operates 7x24 providing ISO 9001:2000 certified customer services and support across the globe. Local support in the USA is also provided through our Washington DC and Pittsburgh, PA offices with highly-talented personnel possessing expert, hands-on  supply chain industry credentials.